FAQs

You can soak light aluminium mesh in hot water and washing-up liquid. That is the DIY limit for most homes. Do not put thin mesh in a dishwasher if it can bend. Do not use oven cleaner or caustic gel on stainless or glass. Do not spray into a running fan. Baffle filters, fan housings, ducts, and commercial canopies are the professional visit.

In a home that cooks most days, every 6 to 12 months keeps filters from clogging. Fry most nights and it is closer to 3 to 6 months. A café or takeaway canopy needs a shorter gap, set by how fast the filters load, not by a domestic calendar. Grease starts again with the next meal. A clean does not make the hood stay bare.

Old-oil smell as soon as the fan starts is grease in the filter or the housing, not “just cooking”. Weak suction with a dirty mesh is a blocked filter. Weak suction after the filters are genuinely clean points at the duct or a tired fan. Drips on the hob mean the filters are saturated. A burning smell at the lamp is grease on the hot metal near the bulb. A fan that does not turn at all is a repair, not a clean.

We do not replace motors, rewire switches, install hoods, or deep-clean ovens. We do not certify a commercial extract system for an insurer. If that is the job, we say so before you book.

Grease is fuel. A thick layer in the filters or above a gas flame can ignite. Cleaning takes that buildup off the hood. It does not make a commercial kitchen compliant, and it does not replace a certificate if an insurer has asked for one.

When the canopy is dry and the filters are refitted, usually the same day. Leave it until the metal is dry so you are not cooking into standing degreaser.

Wall, chimney, canopy, integrated, island, recirculating, and commercial canopies are listed as their own visits. Tell us the type when you ask for a quote so the time and filters are right.